Course hero billing

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How does Course Hero membership work?

Course Hero offers a Basic (free) Membership as well as a paid Premier Membership. All members also have the ability to earn Unlocks and Questions by contributing their own study documents to Course Hero’s library; you can earn 5 Unlocks or 3 Questions (up to 9) for every 10 study documents submitted.

Does Course Hero give correct answers?

Simply put, Course Hero doesn’t give out answers. We provide study tools to supplement class materials and help students get a deeper understanding of course material. However, we acknowledge that some students do not use Course Hero in the manner for which it was intended.

Does Course Hero really work?

Course Hero is legit: It’s a trusted learning tool that provides the service it advertises. And it’s reliable. For the last 13 years, Course Hero has worked to bring high-quality study aids to students.

Should I get chegg or Course Hero?

After my research about the two major student learning platforms of today, I can conclude that Course Hero is the better option over Chegg. Aside from its user-generated information, Course Hero offers practice problems that stimulate learning further, which isn’t found in the textbooks offered by Chegg.

How much is Course Hero a month?

Course Hero Pricing

Quarterly Plan$19.95per month3 month of access Billed $59.85 every 3 months Ask up to 20 Tutor Questions
Monthly Plan$39.99per month1 month of access Ask up to 10 Tutor questions
Annual Plan$9.95per month12 months of access Billed $119.40 every 12 months Ask up to 40 Tutor Questions

Does Course Hero bill monthly?

There are 3 pricing options available: Annual membership: $9.95 per month which is billed in one advanced installment of $119.40. 3-month membership: $19.95 per month which is billed in one advanced installment of $59.85. Monthly membership: $39.95 per month.

How do you get free answers on Coursehero?

Get free Course hero unlock by reviewing and rating You may also get access to the unblurred or Coursehero free unlock by providing your services. These services include; by reviewing the already 5 unlocked content or by rating any 5 documents or solutions available on Coursehero.

How do I get more questions on Chegg?

You’ll only be able to purchase additional questions if you don’t have any questions left to use.

  1. Go to Expert Q&A under the Study menu at the top of the page.
  2. Click the Purchase more questions link.
  3. Type the question you want to ask.
  4. Select the Subject for the question.
  5. Click the Post question button.

Can you see chegg answers without paying?

You won’t be required to spend a lot to see Chegg answers, but you will be paying for the specific assistance which you want. For example, if you need to get access to single Chegg answer, solution or documents from Chegg you will pay only for that service.

Do chegg answers get paid?

Chegg pays weekly. If you specialize in a high-demand subject, you’ll receive extra money. “All I do is sit and wait around for written lessons to pop up and grab anything under 30 mins. Literally click a button write a document, send it back to them, and get paid $20 / hr.


How to cancel your Course Hero subscription in a flash

Course Hero is an online learning platform where students can find course-specific materials contributed by other students and educators. More than one million users have subscribed to Course Hero since the website launch in 2008.

How to cancel Course Hero

Did you decide it’s time to call off your Course Hero subscription? If so, here are all the different ways you can cancel.

Can you cancel withYes / No
Company websiteYes

Cancel Course Hero via email

Shoot an email to [email protected] and ask them to cancel your subscription.

Cancel Course Hero via phone

Give the Course Hero team a ring at 1-888-634-9397.

Cancel Course Hero via their website

  1. Log in to your account on Course Hero
  2. Hover over your profile picture in the top right corner
  3. Go to your Account Settings
  4. Select the Stop Recurring Membership button
  5. Follow the instructions on the page to confirm the cancellation

Note that if you signed up through iTunes or Google Play Store, you should cancel your Course Hero subscription directly through the store.

DoNotPay can cancel your Course Hero subscription for you

Let DoNotPay handle your Course Hero membership cancelation! In just a few simple steps, DoNotPay will do the job for you. Take the following steps:

  1. Log in via your web browser
  2. Select Find Hidden Money
  3. Enter “Course Hero”
  4. Wait for our confirmation email 

An even quicker method is to link your email or bank account to our app, which allows DoNotPay to identify the inactive subscriptions that you should cancel ASAP.

What are the best alternatives to Course Hero?

Whether you are looking to substitute Course Hero with a different option, or just want to add more learning tools to the mix, these two are our favorites:

CompanyPricing Benefits
Grade Buddy
  • $29.95 for one month, $71.40 for 12 months
  • Notes by professional note-takers who attend the classes
  • High quality of lesson notes and study guides
  • Students can preview 20% of a document before they buy it
Study Blue
  • The basic plan is free, upgraded membership comes at $9 for one month
  • Ability to easily create and customize flashcards
  • Access to a network of class-specific study materials 

Does Course Hero offer a free trial?

There is no free trial as such, but you can access uploaded documents for free when you upload your original study materials. 

Will Course Hero let me pause my subscription instead of canceling?

Yes. Premier Memberships can be paused once per month, but only if you have subscribed through the Course Hero website. Subscriptions bought through the Google Play Store or iTunes cannot be paused.

Does Course Hero prorate its cancelations? 

Yes. After your paid membership period ends, you will immediately be relegated to a basic membership at no cost. The free membership allows you pay-per-question access to their 24/7 Homework Help, free literature infographics, and study documents in the Course Hero’s library (although you cannot view them in full or download them).

DoNotPay automatically detects subscriptions you don’t use

The large majority of people don’t have a clear idea of what they’re shelling out on different subscriptions every month. The reality is, it’s usually much more than what they think. Freeview ran a study that found that the average monthly cost of participants’ subscription fees turned out to be a whopping £149, instead of the perceived amount of £29—quite the difference, isn’t it? If you have recognized yourself in the lines above, you should download our app for free now. DoNotPay allows you to link your email or bank account to the app, then sifts through the services you should no longer be paying for.

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Once a trial period you signed up for comes to an end, you no longer have to fear undesired subscription charges. That’s because DoNotPay’sFree Trial Cardcomes to the rescue by generating random and unique credit card information that you can use to sign up for free trials online.

DoNotPay’s virtual credit card generator enables you to create a new credit card number that you can use to sign up for services and verify your payment info without worrying about information abuse and theft. Thanks to this clever system, you will never again be charged for a subscription that you don’t intend to use.

This is what our Free Trial Card does:

  • Creates random credit card information 
  • Gets approved on “free trial” pages
  • Doesn’t get approved on “subscription” pages

Run into a problem with Course Hero? We can help

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Course Hero Review 2021 – Does Course Hero Really Help?

Course Hero is an education technology website founded by Andrew Grauer, a graduate of Cornell University. It provides access to homework assignments, class notes, textbook answers, old tests, lesson plans, interactive flashcards, and test study guides. Using Course Hero’s platform, students can form study groups where they can share their files and brainstorm. Moreover, they can also browse the database for resources, take complete online courses, and receive online tutoring.

Delve into our Course Hero review to find out the pros, cons, key features, and pricing for their service. You can then decide upon the answer to the question “Is CourseHero worth it?” for yourself.

Plans & Pricing

Since Course Hero is a crowdsourcing education technology platform, it comes with free subscription options that involve uploading content, becoming a tutor, or referring another person to the site, all of which unlocks resources. However, according to verified Course Hero reviews, this provides limited access to the study material. But if you pay for premium services, you can get instant access to all the materials.

There are 3 pricing options available:

  • Annual membership: $9.95 per month which is billed in one advanced installment of $119.40.
  • 3-month membership: $19.95 per month which is billed in one advanced installment of $59.85.
  • Monthly membership: $39.95 per month.

As you can see, if you opt for the annual membership, you will save more money in the course of the year. Comparing it to the 3-month membership, the annual membership will cost you $120 less per year. Meanwhile, the monthly membership costs four times as much as the monthly payment of an annual membership.

A student who is always on the lookout for new study materials but does not have access to physical libraries or resources can opt for the annual membership. However, many students may not want to avail themselves of the service for that long.
If you are simply facing a rough patch in your current semester, opting for the 3-month membership provides the most value, according to Course Hero reviews by students.

In contrast, the monthly membership pricing is a bit on the high side so it may only be appropriate for students who are facing a one-time study emergency.

Finally, if the plans and pricing are past your budget but accessing those documents is of paramount importance for your studies, you may want to consider getting a no-interest credit card to cover your membership fees. 

Refund Policy

Course Hero has a great refund policy. If this is your first time using Course Hero and you found out that your GPA has dropped compared to the former semester, Course Hero will offer you a full refund. To get the refund, provide the support team with copies of your transcript.
You can also cancel your subscription at any time.

Course Hero Key Details

In this review, we focused on highlighting the key features and services that are offered.

Unlock Million of Documents

With Course Hero, you can unlock notes, essays, study guides, lab reports, and homework help, and gain access to them throughout the time that you are subscribed to the service. Most documents allow you a brief preview of the content so that you can be sure that this is what you want to download. To find your research and study materials, you can search for relevant queries on the Course Hero’s search bar or browse by subject, book, or school.

By sharing your own study materials, you can also earn tutor questions to get academic assistance from Course Hero’s online tutors. Course Hero also allows you to rate the tutors and based on their ratings, tutors can get more students in the future.

Offers Practice Problems

Course Hero uses its database of academic materials to form its own practice problems. The questions come in sets. Once a set is completed, you can repeat it by clicking restart if necessary. Once you have successfully completed a problem set, you can also go forward to finish a new set of questions.

24/7 Tutors

Tutors are fellow Course Hero users who get paid to help you. According to a Course Hero tutor review, top tutors have the potential to earn as much as $500 every week.

Not surprisingly, teachers from all over the world are migrating to e-learning platforms which gives them not only teaching liberty but an opportunity to make additional money as well. 

If you want to get personalized help from an online tutor, you need to first earn tutor questions. To do this, you need to create an account and upload your original study materials. Then just ask your question, select the subject, and a tutor will help you out. Once your tutor has successfully helped resolve your query, you can rate them. However, if the tutor is unable to help you out, you can get your tutor’s question back and try asking another tutor.


If you need help going to college, you can rely on Course Hero to help you out. A typical Course Hero scholarship review shows that these scholarships are easy to apply for if you meet the service’s requirements. Most scholarships only require short answers, although there are some that will require you to submit an essay. Currently, Course Hero is offering five different types of scholarships, including Veteran Hero Scholarship, Rise Up First-Generation Scholarship, Community Hero Scholarship, High School Super Senior Scholarship, and Hero Student Scholarship. However, if you do not qualify for a Course Hero scholarship, there are student credit cards you can use as an alternative. 


An education platform is only good as long as it is comfortable to use. If it is too convoluted or requires a learning curve, students may feel they are wasting precious time just learning how to access the service. This can be a big turn-off for them.

Interface & Ease of Use

We have also considered interface and ease of use when creating our Course Hero review. The platform is comfortable and quite intuitive with flawless functions. Even people who use the platform for the very first time will find it easy to navigate.

Mobile Accessibility

According to smartphone statistics, mobile phones are slowly but surely replacing personal computers. Course Hero has also developed its iOS and Android mobile apps for people who want to access study material on the go via their smartphones or tablets.

Help & Support

To contact Course Hero’s customer support team, you will need to fill out an online form that will ask you what they can help you out with, your contact details, and any other additional information that you would like to contribute. The staff is very helpful and offers detailed answers to your queries, according to the average Course Hero customer service review.

Aside from this, they have a knowledge center where you can read in-depth articles about how to get started, how to get payments and refunds, about academic integrity, and about their educators.

Unfortunately, Course Hero does not offer a phone or live chat option which would have made working with them much easier but could possibly cause a poor customer experience. As stated in the customer service statistics, bad customer service costs US businesses $1.7 trillion. A bit expensive, isn’t it?

Huge catalogHigh premium membership cost
Quality study materialLow pay for tutors
Frequently updated content
Scholarship options
Free membership, when contributing study materials

Course Hero User Reviews and Testimonials

Course Hero’s rating with Better Business Bureau is A+, and it has over 24 million students and tutors on its network. With annual revenue of $100 million, Course Hero is one of the biggest names in education technology in the market. However, like all services, it has its good and bad days.

Here is one Course Hero online prep test review:

Positive Course Hero Reviews

“I was initially a bit skeptical but I always give any subscription-based product a one-month trial. In the case of Course Hero, it really helped me to level up on my Math classes. I usually struggle in math and algebra so when I got into college I was having a hard time with the basic courses. A sophomore recommended it to me and I went through the algebra study guides and they helped me to get an A in my class. I got the chance to ask questions to tutors online that I couldn’t ask my professor since we’re a big class and he doesn’t have the time to answer everybody’s questions.”

Rodrigo R from Sitejabber, 3/27/2020

Negative Course Hero Reviews

Some Course Hero complaints are related to its help and support service:

“Poor product, poor customer service. They encourage the annual subscription and offer it at steep discounts because written deep within the small fine print is a clause that says you are not due a refund if you cancel your subscription. Also, they will bill your credit card two and three times for the same transaction. Stay clear of this company!”

Josh Dramitinos from Trustpilot, 6/5/2020

Course Hero Alternatives

There are several other sites that offer similar services to Course Hero. The most notable ones are:

StudyBlue is a collaborative learning platform that helps people gain knowledge in any subject they want. Students also have the option to connect with others who are studying the same subjects through a library of over 250 million pieces of user-generated material.
Compared to Course Hero, some students claim StudyBlue has a better support team and meets requirements better.

OneClass is similar to Course Hero as you can find course-specific study tools that can help you learn efficiently. However, some reviews claim that OneClass offers better quality academic materials as it motivates its note-takers with the chance to earn $470 per course by adding top-quality study resources to the site.

GradeBuddy is a service where students can find lesson notes on a large range of courses that are taught in American universities. Course Hero students say in their reviews that although its services are pretty similar to Course Hero, its subscription fees are more affordable, and students have the option to preview 20% of any content before they buy it.


Course Hero is a wonderful education technology service that enhances a student’s learning experience. According to verified Course Hero reviews, its best feature is that students can access a huge repository of study material through its free options, by uploading documents or becoming a tutor.

Even though there are people who are concerned that Course Hero promotes cheating, using it isn’t any different from forming a study group or getting a tutor to help you with your lessons. For students who are looking for research material or struggling with their studies, Course Hero is a great option. On the other hand, for parents on the lookout for a means to track their child’s learning, parental software may be the perfect solution.


Is Course Hero a legitimate site?

When they are thinking about using the service, a lot of people ask the question, “Is Course Hero legit?” The answer is that it is indeed a legitimate site. As a crowdsourcing site (users are the ones who provide the study material), Course Hero has to be legitimate, otherwise, it would fail. Considering that 24 million people use this platform, it looks as if many people find it both useful and trustworthy.

Does Course Hero promote cheating?

Course Hero does not enable its students to cheat. It is created on the same concept as a study group where students come together, share notes with each other, and exchange ideas. Additionally, Course Hero’s policies do not tolerate cheating, copyright infringement, or plagiarism, and they permanently ban anyone who violates these rules.

What does Course Hero consider cheating?

This Course Hero review wouldn’t be complete without explaining what Course Hero’s policy is regarding cheating. According to Course Hero’s rules, cheating entails submitting someone else’s work under your own name, uploading lecture recordings from the same term you are currently studying in, using the service’s materials when the student is told not to get any outside help, and violating the honor code of schools or instructors.


Terry Stancheva

I am a curiosity-driven creature searching for answers — and questions — in the digital realm. From marketing through online business creation to software tools — I am fascinated by everything that can make life easier. When not looking for meaning, yoga and good food keep me grounded.

How to use Course Hero

Contact of Course Hero customer service (phone, email)

Contact Course Hero: Find below customer service details of, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
Course Hero, Inc
2000 Seaport Blvd, Floor 3,
Redwood City, CA 94063
United States
Phone: 888-634-9397

Customer Service
Email: [email protected]
Email: [email protected] (billing queries)

About Course Hero
Course Hero is a knowledge-sharing platform founded by Andrew Grauer and Gregor Carrigan in 2006. Headquartered at Redwood City, California, Course Hero’s products help students and educators find resources covering a large variety of topics and academic areas. The online learning platform provides access to over 20 million study resources. It includes study guides, videos and class notes. There are more than 77,000 questioins and 513,000 documents published on the website. The subjects include math, management, economics, finance, history, biology, physics, science, sociology, law, political science, psychology, civil engineering, computer science, mechanical engineering, gender studies, architecture, writing, music, communications, among others. There are also resources for languages that include Dutch, Spanish, Japanese, Chinese, Greek, Russian and German.

Under each subject, you can filter results by lesson plans, lectures, notes or essays. The ‘most recent’ and ‘most popular’ section helps new users quickly navigate the documents. Users can also search topics by school. The list includes Harvard University, Liberty University, Purdue University, University of Phoenix, University of Florida, Massachusetts Institute of Technology, among others. Students can now get step by step answers from expert tutors instantly. Simply type a question along with relevant details and documents to have a tutor complete the answer. Students can get better grades to solve tough problems, study more efficiently and get in-depth explanations.

Course Hero offers free basic membership as well as premier membership. The paid membership provides access to library, monthly unlocks to view and download study resources, and up to 40 tutor questions. There are both monthly and yearly membership plans. Payment for membership can be made using Visa, MasterCard, Discover and PayPal. You can login to your account any time to view current plans or cancel subscriptions. You will need to login to unarchive a course, study document or tutor question. After unlocking a document, you can fully view or download the same. Users looking for free Course Hero access can earn free unlocks by uploading their original study materials. You can also rate and review content to get free unlocks.

Want to generate extra income? You can become a tutor on the platform and help students learn.You can choose to tutor online from anywhere. For more information or queries on payment, refund, cancellation, or others, reach the Course Hero support.

By Content Team

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