How to fix your KitchenAid Stand Mixer. If you are having problems with your KitchenAid stand mixer, here are some ways to troubleshoot the issue and repair it yourself. The beater attachment and the bowl need to be connected properly for the unit to operate. If the beater blades hit and vibrate the bottom of the bowl or side of the bowl they will need to be readjusted. When your mixer will not start, you may have a motor that has overheated as the mixer motor is thermally protected. An electrical issue such as a reset GFCI outlet or electrical breaker may also be causing the problem. Here is a KitchenAid Stand Mixer Troubleshooting page if you need further assistance.
KitchenAid Stand Mixer – How To Repair
KitchenAid Stand Mixer Will Not Turn On
Check that the mixer is plugged in. If the outlet the mixer is plugged into is GFCI, check to be sure it is not reset. If the mixer is plugged in and the GFCI is not reset, check the breaker for that outlet.
Check and Reset GFCI Outlet If KitchenAid Mixer Has No Power
If you determine the mixer is getting power, the issue may be the cord on the mixer is damaged or an internal part inside is faulty. The speed control plate could be faulty, the mixer phase control board may be bad, you may have worn carbon motor brushes, or the wiring inside the mixer could be damaged.
If needed take the mixer apart and check the parts and components we have listed.
NOTE: The motor on your KitchenAid mixer is thermally protected. If it overheats, the motor will temporarily shut down for safety reasons. Wait around 15 to 30 minutes if you suspect this has happened.
Below are some electrical and motor parts for your KitchenAid stand mixer that may be needed.
KitchenAid stand mixer internal parts
KitchenAid Stand Mixer Motor & Transmission
KitchenAid Mixers Carbon Motor Brushes
KitchenAid Mixer Phase Control Board
KitchenAid Mixer Replacement Speed Control Plate
KitchenAid Stand Mixer Vibrates Beater Hits Bottom Of Bowl
Check the adjustment of the bowl clearance. To raise or lower the bowl, turn the flat head screw that is located under the head portion of the mixer. Turn the screw clockwise to lower it and counterclockwise to raise the bowl.
Also adjust the height of the mixing bowl so the beater will not hit the bottom or the sides of the bowl.
If the pivot pin is not centered and secured, try centering the pin. Turn the mixer onto its side and tighten the screw underneath the mixer to secure the pivot pin.
KitchenAid Mixer – Bowl Adjustment Screw
KitchenAid Stand Mixer Works But Making Grinding Noise
The most common reason for your KitchenAid mixer to work but make loud internal grinding noises is a worn worm gear.
You could also have an issue with the transmission in the mixer. To replace the worm gear or transmission on your mixer, it needs to be taken apart and removed and replaced.
Below is the worm gear part for your KitchenAid stand mixer that may be needed.
KitchenAid Stand Mixer Worm Gear
KitchenAid Stand Mixer Motor & Transmission
Below are KitchenAid Stand Mixer Repair Manuals in PDF.
Click one of the images depending on if your KitchenAid Stand Mixer is 4.5, 5, or 6 quart.
PDF FILE – KitchenAid 4.5qt 5qt stand mixer service manual
PDF FILE – KitchenAid 5qt 6qt stand mixer service manual
BELOW IS AN ILLUSTRATION OF PARTS AND THE MOST POPULAR REPLACEMENT PARTS
KitchenAid stand mixer parts identification
KitchenAid Coated Flat Beater for Tilt-Head Stand Mixers
KitchenAid Replacement Screw Parts
KitchenAid Replacement Lever
How to Fix a KitchenAid Mixer That Isn’t Spinning
Other KitchenAid stand mixer issues are:
– Unable to get the head to lock open or closed.
– Mixer is slow to work and cannot whip or mix.
– Vibrates and beater hits bottom of bowl.
Here is a KitchenAid Stand Mixer Troubleshooting page if you need further assistance.
If you have other issues with your KitchenAid Stand Mixer that we
have not listed above, please leave a comment below and we can assist.
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ALLEN VETTER - DIY Repair Assistant
Allen is a Home Maintenance/Appliance Tech and the author/creator of this website. He has 33 years of experience troubleshooting and repairing all types of appliances. Contact here
Owning a high-end kitchen appliance like a KitchenAid stand mixer simplifies a multitude of cooking processes. There’s surely something that the KitchenAid mixer can do for you, no matter what type of cooking you prefer.
The appliance is, however, quite pricy and is, therefore, expected to work flawlessly for a long period of time. While this isn’t always the case, many problems may not be as grave as they seem.
I decided to do some research on the topic to understand what the cause of this issue may be.
This is what I found.
Why won’t my KitchenAid stand mixer turn on?
The most common reason why a KitchenAid mixer won’t turn on is overheating, but it could also be a faulty outlet, cord, or internal parts. If overheating, the mixer automatically shuts off at certain temperatures to prevent the motor from taking damage. In order to start the appliance, the user has to wait for it to cool down.
If your mixer doesn’t start even after cooling down, check the plug. If you can’t identify any problems with the plug or the circuit your KitchenAid mixer needs to be serviced as it may have run into a more complex problem than simply overheating.
You may disassemble your stand mixer to find out what’s wrong with it but remember; making any changes to the stand mixer will render your warranty useless.
What Should I Do If My KitchenAid Mixer Won’t Start?
If you’re having issues with your mixer you should start by troubleshooting the appliance. I recommend you do this by getting in contact with KitchenAid’s customer support.
You can also troubleshoot your mixer on the company’s website.
Identifying the problem is numero uno. And as we’ve mentioned earlier, the most common issue is an overheated motor. The motor is thermally protected which means it won’t start back up until it has cooled down.
The second most common problem is an electrical one. Now you’ve waited long enough (15-30 minutes) for the appliance to cool down and it still doesn’t start. This means that we’ve got to keep digging deeper. The next thing we will look at is the plug and the outlet you are using for your stand mixer.
Here’s what you should do in 5 simple steps:
- Make sure that the appliance is plugged into the outlet properly
- If your mixer is plugged into a GFCI-outlet, make sure the outlet isn’t reset.
Are you familiar with GFCI-outlets? I’m sure you are. GFCI-outlets come with two buttons, a red one that says “Reset”, and a black one that says “Test”.
Test and reset the outlet. When you press the test button, the reset button should pop out. If it doesn’t you may have a bad GFCI outlet or no power to the outlet.
- Check the breaker controlling that outlet
- Check to make sure that the cord on the mixer is intact
Now, if none of these things have worked out you may have to open up your KitchenAid mixer to fix it. Remember, if your product is still under warranty you risk voiding the warranty by opening it.
I do not suggest that you do this and I don’t take responsibility for your product.
With that said, I have opened up my KitchenAid mixer and replaced faulty parts successfully.
If the mixer doesn’t start, then it’s most likely one of these parts:
- The speed control-plate: Make sure that the cords are connected to the speed control plate properly. If the wiring is flawed or loose, reconnect it.
- The mixer phase control board: The speed control plate’s instructions apply here too.
- The carbon motor brushes: Replace both brushes if either brush is worn down shorter than 5/16-inch.
- The wiring inside the mixer: Replace or repair any damaged power cord wires.
Why Do KitchenAid Mixers Overheat?
KitchenAid mixers are capable of handling the toughest of tasks but they can take a beating when doing so. Some tasks, such as stirring a pizza dough, can cause the mixer to work on overdrive for a long period of time.
This will, in turn, cause the mixer to generate quite a lot of heat – which could potentially damage the motor. Thankfully, KitchenAid mixers have a high-temperature fuse which prevents the mixer’s motor from taking damage by shutting off the appliance if it reaches “critical” temperatures.
When that happens, the user won’t be able to start the appliance until it has cooled down completely.
That isn’t the only thing that can happen, according to KitchenAid’s website. Apparently, when mixing something steamy (they used mashed potatoes as an example) the steam may condense the circuit board and disrupt the board’s communication, causing the mixer to shut off.
What Can I Do To Prevent My KitchenAid Mixer From Overheating?
When I first got my KitchenAid mixer I was extremely cautious with it. I never ran it for longer than recommended and I always observed as it was doing its magic.
The more I used it, the more I took it for granted and I finally I would just let the mixer do the task while I was (still at home) doing other things.
One day I set the mixer and left it while I proceeded to take care of the laundry. As I was doing the laundry I totally forgot about the mixer. After a while, I started hearing a strange noise from the kitchen – which reminded me that I’d left my mixer running.
The mixer had been struggling with the dough for too long and was starting to overheat. Finally, the mixer just shut down and wouldn’t start again. I felt so stupid at that moment – had I just thrown 300 bucks out the window?
Thankfully, the mixer actually shut off to prevent the motor from taking damage but the experience taught me a lesson. Here’s what I’ve learned about mixers and overheating.
When it comes to mixing heavy ingredients, the mixer shouldn’t run for more than 10 minutes or it may risk overheating. Let the mixer rest before you resume mixing. When mixing lighter ingredients the mixer can run up to 20 minutes.
Do not let your mixer run for longer than recommended. The mixer will struggle to keep going and eventually overheat or, even worse, take damage.
You shouldn’t start your mixer on high-speed. Start your session on the lowest setting to avoid overheating the mixer. As the dough gets easier to work with, the mixer will have an easier time working through the dough and the speed can then be increased gradually.
I never go over 2 in speed when working a heavy dough.
Lastly; you should definitely be close to the mixer as it mixes your ingredients. When you set your appliance and start mixing, make sure to check if the appliance is working through the ingredients properly.
Can I Reset My KitchenAid Mixer?
On some models, there’s an overload reset button that will reveal itself when your mixer has overheated. Turn the mixer off and let it cool down for a couple of minutes before you press the reset button.
Mixers without a reset button should just be turned off until cooled down and can then be powered back up again.
KitchenAid Classic Mixer K45SSWH Troubleshooting
Despite your efforts, the KitchenAid mixer doesn't seem to be getting any power
Make sure the KitchenAid Mixer is firmly plugged into a working outlet and the cord is not twisted or split.
Check the circuit breaker in your home to ensure the plug has power. Try plugging in another appliance to make sure the outlet is working properly.
It is possible that your mixer is overheating. Unplug the mixer for approximately 30 minutes to allow it to cool off. However, when the mixer is under heavy loads for extended periods it may heat up to the point where it's uncomfortable to touch. This is normal and it will shut off automatically if it overheats.
If your mixer still will not turn on, it might be a problem with the motor brushes. If the brushes are worn down or not inserted properly, your mixer may not turn on. See our guide on how to replace your motor brushes.
Your mixer makes a lot of noise when you turn it on
After a lot of use, the mixer could be lacking lubricant which could cause the parts to rattle and make noise. See this guide by eReplacementGuides: How to Fix a KitchenAid Stand Mixer That is Leaking Oil.
If it is metallic sounding, the worm gear on your mixer may be losing teeth and will need to be replaced. Check out our guide on how to replace your worm gear.
No matter what speed setting you choose, the mixer will only operate at one speed
Before buying any new parts, make sure that the connection between the control board and the hall sensor is nice and snug. The hall sensor, a grey wire with a three pronged end, is connected between the speed lever and control board. This connection could become loose due to the vibrations of the mixer. Also, the mixer will not work if the connection is not oriented properly. Using trial and error, change the orientation of the three pronged connection to see if the mixer will begin to work. The most common sign of a failing hall sensor is if your mixer increases to top speed and then shuts down. But note that many (all?) K45SS series mixers use a fly ball governor and don't have a hall effect sensor. See http://www.kitchenaidparts.eu/documents/... for more service info.
If your mixer is still not operating correctly, you could have a faulty phase control circuit board in the back of your mixer. See our guide on how to replace your circuit board.
When your mixer is running, oil seems to be getting everywhere
Sometimes due to overheating, age, or lack of use, the lubricant in the gears can separate and the liquid component will drip. See this guide by eReplacementGuides: How to Fix a KitchenAid Stand Mixer That is Leaking Oil.
If your mixer is leaking oil, it could be a problem with one of the gaskets. They may need to be replaced or readjusted. See our guide on how to replace your gaskets.
The beater head scrapes against the bottom of the bowl or doesn't even touch the bowl at all
Make sure the bowl is securely attached on the mixer base. Do this by gently turning the bowl in a clockwise direction.
If the bowl is securely attached, you may have to adjust the height of the beater. See our guide on how to adjust the height of your beater head.
Visit KitchenAid's product help page for more information on your stand mixer.
A service manual is here: http://www.kitchenaidparts.eu/documents/...
In fact, the biggest challenge might be managing the greasy situation waiting in the gearbox, so make sure that you have some shop towels handy.
Other than that, disassembly and reassembly of the mixer is easily handled with a couple of screwdrivers, a pin punch, pliers, and a hammer.
There are a few tricks that make parts of the repair easier, so make sure to read each step.
1. Remove the drip ring.
The planetary drip ring decorates the mixer and contributes to the seal around the planetary. It has to come off in order to pry the planetary off of the mixer.
Carefully place a flat head screwdriver against the upper lip of the planetary drip ring, then lightly strike the screwdriver with a hammer.
The drip ring is only held on with a little bit of tension, so a light tap should make it fall right off the mixer.
2. Remove the planetary shaft roll pin.
A roll pin holds the planetary to a shaft coming from the gearbox. Trying to pry the planetary from the mixer won't do any good with the roll pin still in place, so it must be removed.
Using an appropriately-sized pin punch and a hammer, lightly tap the the roll pin out of place.
3. Pry the planetary from the mixer.
With the roll pin and drip ring removed, the planetary is ready to be freed from the mixer, however, it is still held snugly in position by the tight fit of its internal gears.
The best way to remove the planetary is by using a couple of flat head screwdrivers as pry bars.
Position the two screwdrivers in the indentations on the sides of the planetary and carefully pry the planetary off.
4. Remove the five motor housing screws in the front.
Now that the planetary is off the machine, the next order of business is to remove the motor from the mixer.
The motor is located in the top half of the two major sections of the mixer. To lift the motor off the mixer, all fasteners connecting the bottom and top halves of the mixer must first be removed.
The first set of motor housing screws to remove are located in the ring underneath the planetary. Remove the five front motor housing screws with a flat head screwdriver.
5. Remove the four motor housing screws in the back.
There are four more motor housing screws in the back of the mixer that must be removed with a flat head screwdriver.
Attention! One of the rear two motor housing screws will have a lock washer on it. This lock washer screw is a fail-safe in case the other screws shake loose. Take note of the screw when you disassemble, because it must be returned to a rear position in the mixer.
6. Remove the rear housing cover.
The rear housing cover of the mixer helps to hold the two halves of the mixer together.
Only one Phillips head screw holds the rear housing cover to the mixer.
7. Pull the power cord strain relief out.
The power cord strain relief simply pulls out of the rear of the mixer.
8. Lift the motor housing off of the mixer.
With the housing screws removed, the rear cover off, and the strain relief disengaged, the motor is now free from the lower half of the mixer.
The front end of the motor housing is actually part of the mixer's gearbox that attaches onto a gear shaft, so it will still be partially secured onto the mixer.
Lift the motor housing straight up to pull it off the gear shaft and away from the mixer.
Set the motor housing aside. You'll need to transfer grease to the gearbox portion of the motor housing in the next step.
9. Remove all excess grease from the mixer gears.
You will discover a large amount of grease on the mixer gears--this is normal.
However, excess grease on the gears must be temporarily removed in order to access the gear tower assembly and remove the worm gear.
Use a putty knife to scoop the grease off of the gears. Place the grease in the upper portion of the gearbox located on the top half of the mixer.
The grease must be returned to the gears after the worm gear replacement is complete and before returning the motor housing to the mixer stand.
After removing enough grease, the worm gear will be visible in the gear tower assembly. Inspect the gear for wear and damage to verify that it is the cause of the mixer malfunction.
10. Disengage the gear tower assembly.
The easiest way to access the worm gear is to remove the entire assembly
The gear tower assembly is only held into place with two or three Phillips head screws. Unscrew the tower assembly screws and lift it from the mixer.
11. Remove the gear tower roll pin.
A roll pin holds the gear tower gears to each other.
Again using a hammer and a pin punch, gently strike the gear tower roll pin until it comes out of the tower assembly. You may need pull it with a pair of needle nose pliers the last little bit.
12. Pull the tower gear out of the assembly.
The tower gear pulls right out of the bottom end of the assembly after the roll pin is removed.
13. Remove the old worm gear.
The old worm gear is finally ready to come out of the tower assembly, and it will simply pull out.
There is a washer spacer on each side of the old worm gear that must be transferred to the new worm gear.
Make sure to save the two washers and set them aside for reassembly.
14. Install the new worm gear.
Place the two washer spacers you saved on the new worm gear, one on each side.
With the washers on, install the new worm gear into position in the gear tower assembly.
This completes the installation of the new worm gear into the KitchenAid mixer. Finishing the repair is just a matter of reassembly.
Working kitchenaid stopped
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