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Guided Assistance helps troubleshoot the issue you are having with your NETGEAR device by asking you questions.
The Nighthawk app is the easiest way to set up your NETGEAR router. You can also use the Nighthawk app to view the devices on your network, run speed tests, and manage your WiFi settings.
To see if your product supports the Nighthawk app, see Which products support the NETGEAR Nighthawk app?.
Note: If your product is not supported or if you prefer to install your router using a computer, see the following knowledge base topic: How do I set up my NETGEAR router using the router web interface?.
To set up and install your NETGEAR Nighthawk router using the NETGEAR Nighthawk app:
- Download the Nighthawk app.
- Attach the provided antennas (if any) and connect your modem to the Internet port on your router.
- Power on your router.
- Wait for the WiFi LED to light.
- Look on the router label for your router's WiFi network name (SSID) and network key (password).
The label is on the back or bottom of your router.
- On your iOS or Android mobile device, tap Settings > Wi-Fi.
- Connect your mobile device to the network that is listed on your router's label and enter the password.
Note: If you encounter any errors while attempting to connect to your router, see the following articles for troubleshooting information:
For a visual guide to installing your router, see the following video:
For more information:
Last Updated:09/17/2021 | Article ID: 119
I was having a conversation with one of our readers about a home network they were trying to wrap their minds around. They wanted devices on the opposite side of their house to connect via WiFi to the same network but their router’s range didn’t reach. Their walls are hard-wired to the router, and there are ports available in those rooms, but the devices are WiFi only. They were looking for a solution with the devices they had on hand so that they wouldn’t have to buy more gear (ie, Access Points). What they had, was their current router, and the old one it recently replaced.
The best solution is to set up the second router to act as if it was an Access Point so that you don’t have to buy one. I am going to share how it is done with you.
We, of course, take no responsibility for what happens to your devices, so only do this if you are at least somewhat experienced with playing with the settings. If something goes wrong, you may have to reset your second router to factory settings (good to keep this in mind).
What you will need is two routers, an ethernet cable running between the two routers (in-wall or along the floors, etc) and a laptop or PC for setup (that’s it). We used two Netgear WNDR3700 routers for a local test since we had them laying around. One takes the job of the “main router” (the main router your house/building relies on), and the second will become your “access point”.
First, log into the admin screen of your main router using a PC or laptop connected to one of it’s LAN ports by typing the router’s IP in your browser.
If you don’t know the IP and are using a Windows operating system: click on the start menu and type “cmd” and hit enter. In the window that pops up, type “ipconfig” and look for “default gateway”, and that is the IP you want to type into your web browser to access your router’s admin screen.
In the settings, you are going to look for the router’s DHCP settings (different routers/brands have different control panels so we won’t be able to get too specific in direction). Once you have found them, adjust the IP pool range to something smaller. For example, the default range on the WNDR3700 was “192.168.1.2 to 126.96.36.199”. We changed that to “192.168.1.2 to 192.168.1.200”. Once you have accomplished this, apply your settings (in most cases, the router will restart itself).
(adjust the IP range on the main router)
Second, disconnect your PC or laptop from the main router and plug it into one of the LAN (not WAN) ports of the second router. Log into the admin screen of the second router and access the LAN IP settings screen where you can change the IP address of the router. Change the last field to a number outside of the range you assigned to the main router (ie, “.201″+). In our test, we gave the second router the IP address “192.168.1.201”.
If the DHCP settings are on the same page, continue to the next paragraph, else apply the settings you have so far (your router may or may not restart to apply the changes).
Now find the DHCP settings screen (secondary router) and disable DHCP! This is important! Apply the changes (again, it may or may not restart the router when you do this).
(set the second router’s IP and disable DHCP Server)
If you still have access to the admin screen, it is also best that you find the settings page where you can adjust the channel in which your second router broadcasts on. Change it to a non-overlapping channel of either 1, 6 or 11. You will also want to name the SSID name to something different than your main router so you know which is which if your device sees both.
(change the channel to 1,6 or 11 on the second router)
Finally, disconnect the second router from your PC or laptop and connect the second router to the main router using lan ports on both routers (do not connect the main router to the second router’s WAN port).
Now you should have something similar to the graphic at the top of the article. Your source of internet (ISP) will run into the WAN port of the main router, and from one of the LAN ports, an ethernet cable will run into one of the LAN ports of the second router (which is now an access point).
You have two different network SSID’s broadcasting, but connecting to either one should allow you to see the main network as if you were simply connected to the main router. This way, you can still share devices and see the other computers on the network.
Both routers can be accessed on the same network. If you type the IP of the main router, it should pull up just fine. If you change the IP in your browser to point to (we will use the IP we assigned) 192.168.1.201, then you will access the admin screen of the second router (the now “access point”).
Done! Save your money and skip buying a new device if you have an old router laying around. The only risk you take is the speed differential of the two routers (if they are different routers). If the main is a Wireless-AC router and the old/second one is a Wireless-G router, connecting to the “access point” will, of course, limit your connection speed to G on those devices.
Last Update: 04/2020
American multinational technology company
Netgear, Inc. is a multinational computer networking company based in San Jose, California, with offices in about 25 other countries. It produces networking hardware for consumers, businesses, and service providers. The company operates in three business segments: retail, commercial, and as a service provider.
Netgear's products cover a variety of widely used technologies such as wireless (WiFi and LTE), Ethernet and powerline, with a focus on reliability and ease-of-use. The products include wired and wireless devices for broadband access and network connectivity, and are available in multiple configurations to address the needs of the end-users in each geographic region and sector in which the company's products are sold.
As of 2020, Netgear products are sold in approximately 24,000 retail locations around the globe, and through approximately 19,000 value-added resellers, as well as multiple major cable, mobile and wireline service providers around the world.
Netgear was founded by Patrick Lo in 1996. Lo graduated from Brown University with a degree in electronic engineering. Prior to founding Netgear, Lo was a manager at Hewlett-Packard. Netgear received initial funding from Bay Networks.
The company was listed on the NASDAQ stock exchange in 2003.
Netgear's focus is primarily on the networking market, with products for home and business use, as well as pro-gaming, including wired and wireless technology.
Netgear markets network products for the business sector, most notably the ProSAFE switch range. As of May 2007[update], Netgear provides limited lifetime warranties for ProSAFE products for as long as the original buyer owns the product. Currently focusing on Multimedia segment and business product.
Netgear also markets network appliances for the business sector, including managed switches and wired and wireless VPN firewalls. In 2016, Netgear released its Orbi mesh Wi-Fi System, with models for business as well as household use. The system uses a Tri-band architecture, similar to the traditional dual-band, but with a dedicated 5 GHz connection between the router and a provided satellite. The addition of a second 5 GHz channel allows the network to distribute its traffic, easing congestion caused by the increasing number of 5 GHz compatible wireless devices present in many household networks. In September 2017, Netgear exited the VPN firewall product category. At CES 2021, the company unveiled the world's first WiFi 6E router that takes advantage of the 6 GHz frequency band in addition to the 5 GHz and 2.4 GHz bands. The 6 GHz frequency increases network capacity where there is high utilization of the 5 GHz and 2.4 GHz bands.
Netgear sells NAS devices to small businesses and consumers under the product name ReadyNAS. With this storage hardware line, Netgear vies with competitors like Buffalo, Zyxel and HP. Netgear entered the storage market in May 2007 when it acquired Infrant (originator of the ReadyNAS line). In March 2009, Netgear began to offer an integrated online backup solution called the ReadyNAS Vault.
Network surveillance cameras
Main article: Arlo Technologies
Netgear created home surveillance camera brand Arlo, which was spun out into a separate company in August 2018. Arlo is now publicly traded on the New York Stock Exchange.
Netgear uses Realtek chipsets which is compatible of running in monitor mode and wireless injection, for this function special driver is needed.
Netgear outsources all manufacturing to other electronics companies, including Askey Computer Corporation, Cameo Communications, Delta Networks, Flex, Foxconn, Taicang T&W Electronics, Pegatron Corporation, SerComm, Wistron Neweb Corporation and USI Electronics (Shenzhen).
Manufacturing occurs primarily in mainland China and Vietnam, with pilot and low-volume manufacturing in Taiwan on a select basis.
To maintain quality standards, Netgear have established their own product quality organization based in Hong Kong and mainland China. They are responsible for auditing and inspecting process and product quality on the premises of ODMs and JDMs (Joint Development Manufacturers).
Netgear was unaffected by US President Donald Trump's 25% tariffs on Chinese imports. Because all manufacturing is outsourced, the company was able to shift its production lines from China to Vietnam, Thailand and Indonesia.
Various Netgear products that were manufactured by SerComm were found to contain a backdoor that allowed unauthorized remote access to the affected devices. Netgear, along with other companies with products manufactured by SerComm that were affected by the aforementioned backdoor, issued firmware updates for some affected products. However, it was shortly found that the updates merely hid the backdoor but did not remove it.
A backdoor also existed on the DG834 series. Any person who can access the router using a web browser, can enable "debug" mode using and then connect via Telnet directly to the router's embedded Linux system as 'root', which gives unfettered access to the router's operating system via its Busybox functionality. Additionally, a 'hidden' URL also allows unfettered access (on a v5 model a username and password are requested). There is no user option provided to disable this. On default Netgear firmware Telnet access lacks password or other control; on ISP modified versions (such as Sky) a Telnet password exists based on the MAC address which can be found via online websites.
In January 2017, various Netgear products were found to be vulnerable to an exploit that allows third-party access to the router and the internal network and to turn the router into a botnet.
In 2020, a vulnerability was discovered that affected many Netgear home WiFi routers. The problem was in a web server built into the router's firmware. When launching the administration interface, the owner had to enter their password, which was not protected by security. The exploit was posted on GitHub.
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|Wikimedia Commons has media related to Netgear.|
Orbilogin guide Orbi purple light
How to Turn an Old Router into a Wi-Fi Extender
Unless you're in a small house or apartment, chances are there's a corner of your home that your standalone router doesn't quite reach. Whether it manifests as spotty Wi-Fi or just an irritatingly slow connection, you can do something about it besides complain about your disrupted Netflix session. By turning an old router into a Wi-Fi extender, you can grab the Wi-Fi data signal out of thin air and retransmit it to other parts of the house.
It's easy to reconfigure an old router into an extender so that the device grabs a strong Wi-Fi signal and sends out a fresh stream of data to previously unconnected areas. While it costs next to nothing to do this, don't expect Wi-Fi miracles. Still, it's a good way to inexpensively fill your home with wireless data.
We transformed a dusty Netgear R7000 802.11ac router into a repeater as an example of how to do this trick. Using Netgear Genie, a free network-management app for Netgear routers, we easily converted the old router into a Wi-Fi extender to add Wi-Fi to a guest room in my basement.
The general process for other routers is similar but not exactly the same. If you don't have one or something similar (like an R6700 or R6900), you can get a used one for about $20 online.
1. Find a Compatible Router
If you have an old router sitting around, check with the manual to make sure the device can be converted into an extender or a repeater, and get specific instructions. If the router doesn't support running as a repeater or an extender using the manufacturer's firmware, there's another way. See if the router can use open-source firmware (like DD-WRT). If so, chances are that you can indeed use your old router as an extender.
Be careful with routers from the 802.11b and g eras; they won't work well, because they have a lower maximum bandwidth, which creates bottlenecks in your network. Do the math: If you have a 100-Mbps connection and the extender is limited to a peak of 11 or 54 Mbps, you'll likely be wasting most of your bandwidth with an older router. Only an 802.11n or ac router will do.
Finally, Asus AiMesh routers can link together to create a mesh network on their own. There are 17 Asus routers that support the AiMesh tool and can automatically create a mesh network topology to fill a home with wireless data. You will need to load new firmware to make it work, though.
MORE: How to Set Up Your Wi-Fi Extender for the Best Signal
2. Update Firmware and Reset Preferences
After getting and installing the R7000's latest firmware and connecting the router to our network with a Cat5 jumper cable, we opened a browser window and typed, "www.rouoterlogin.net" to open the login screen. Other router makes will have different addresses or will have actual IP addresses, like 192.168.1.1. See the chart below to find out the details for your brand of router.
|TP-Link||192.168.1.1||http://tplinklogin.net or http://tplinkwifi.net|
The default for many Netgear routers is admin/password, but others use different combinations, the most common passwords being admin, default, 1234 and password. If these default passwords don't work, you can generally find the correct ones through the manufacturer's product-support pages or on sites like RouterPasswords.com and Router-Reset.com.
Needless to say, you should change your password as soon as you can to something more secure (and we have a handy guide that walks you through the process). If you've set a new password for the router and since forgotten it, go right ahead and perform a hard restart that will wipe all existing data from the system. You typically do this by holding the reset button down for 20 or 30 seconds and then the router will restart.
We used Netgear's Genie software, which is built into the R7000 router, to change the configuration. Once logged in, go to the Wireless section of the main configuration page. Then, open Advanced Setup and Wireless Repeating at the bottom. Start with the 2.4GHz section on top and make sure that the network name and password match the rest of the network to ensure reliable roaming from router to extender. Next, click or tap on Enable Wireless Repeating Function and then on Wireless Repeater.
3. Set a Static Address
It's a little tricky, but next, you need to type in a static IP address for the repeater. I like to use 192.168.1.2 (one higher than the base router's address) to denote that it's part of the LAN's infrastructure and not a client or printer. I keep a handwritten list of static addresses taped to the router to prevent later confusion over IP addresses.
Nearly done. Make sure that the subnet mask matches the router's – the subnet mask is what the router uses to determine if the network segment and client are local or remote. This information can generally be found in the router’s management software, on the same screen as the IP address you just set. The most common default subnet mask is 255.255.255.0, and there’s no reason to change it.
Before you're done, check off the box for Disable Wireless Client Association and enter the router's MAC address; it's generally on a sticker on the back or underside of the router, or included with the device documentation.
4. Repeat for 5GHz
The R7000 is a dual-band router, so go down to the 5GHz section and repeat the previous set of instructions. When you're done, click on Apply. The router should reboot and, in a couple of minutes, behave like a wireless extender.
5. Check Your Work
It's time to set up your extender. Pick a place with an AC outlet that is about halfway between the network's router and the area you want to fill with Wi-Fi. There are plenty of specifics to worry about when finding the best spot for your router, but you're basically looking for the sweet spot where you get the best readings.
Start up the extender, and with a notebook, phone or tablet, try to get online. Follow this up with a Speedtest.net check on your available bandwidth. It'll take some trial, a lot of error and maybe an extension cord if an AC outlet isn't in the exact right place.
For me, it took about 15 minutes and four tries to get a good location: about 60 feet from the basement's router, which allowed the R7000 extender to bathe the guest room in Wi-Fi. The results speak for themselves. Using Speedtest.net as a benchmark, here are our results:
|15-feet from router||Guest room|
|Ping: 11ms||Ping: 14ms|
|Download: 105.2 Mbps||Download: 84.5 Mbps|
|Upload: 35.3 Mbps||Upload: 27.9 Mbps|
I might be far from a superhot connection, and the latency in the extended Wi-Fi is higher than the rest of my home network, but the data speed is good enough for general web browsing, watching movies and even a little gaming. I'm hoping it also says, "Welcome home" to my guests.
Credit: Tom's Guide
Brian Nadel is a freelance writer and editor who specializes in technology reporting and reviewing. He works out of the suburban New York City area and has covered topics from nuclear power plants and Wi-Fi routers to cars and tablets. The former editor-in-chief of Mobile Computing and Communications, Nadel is the recipient of the TransPacific Writing Award.
Router used netgear
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