Jetsons appliance service

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Jetson TV & Appliance - Service and Support Center

General Info
Jetson's award winning service department's 40 service/repair techs are continuously trained, updated and certified on new products and technology for all our brands including Bose, Frigidaire, LG, Maytag, Monster, Sharp, Sony, Toshiba, and many, many more. When you need help with setting up your home theater or mounting your new flatscreen TV, repairing a large home appliance, installing a new refrigerator, washer or dryer or fixing your air conditioning, Jetson has the experience to get the job done.
Regular Hours
Mon - Fri:
  • stove
  • television
  • range
  • microwave
  • refrigerator
  • home audio
  • Service/Installation/Repair of washer/dryer
Payment method
discover, master card, visa
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Email Business

Major Appliances, Consumer Electronics, Mattresses, Small Appliances
Other Information

Services: stove, television, range, microwave, refrigerator, home audio, Service/Installation/Repair of washer/dryer


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No Pride in their work

On 01.17.08, a service technician from Jetson Appliances came to our home to repair our Thermador range. He put his tools all over our range and on our granite counter top. When he finished the job, he left the cast iron grates from the range on the counter top and drove off.
I checked to see if the range was working when I noticed that the igniter was sparking on the back burner, but the gas was coming out of the front burner which, left uncheck could have caused a hazard. This company also has scheduling issues as it seems they never show up on time, if they show up at all.


the worst experience ever

9 mins · 

the worst customer service i have ever delt with and if you call there and betty gets on the phone just hang up does not no how to talk to customers and does not care. Im in sales been doing it for the last 17 yrs and my best business is repeat business .....i guess brands mart and best buy have a new customer i will never recommend them to know one and the funny thing is i need the matxhing dryer now but it wont be through them .......


I wish I could give zero stars. My parents have purchased all of their appliances through this company. Recently, they purchased a refrigerator through Jetsons. They have purchased televisions, microwaves, dishwasher, ovens, wash machine...many products through this company. In July their refrigerator stopped working. They went to Jetsons and purchased a new one. The first appliance that came had issues with the doors lining up incorrectly, and there was a major dent on the top of the door. The company sent out men who came with a bottle of nail polish remover to fix the door? They decided at the service visit that the nail polish remover wouldn't fix the issue. They waited another week for another worker to tell them that it was a door problem, and they would not even accept the product. At this point they say they will deliver a new refrigerator. After a week of missed appointments, where the workers were supposed to show up and they didn't, they brought another refrigerator. Now, when the new workers came to the home they said the refrigerator was installed incorrectly and it was a hazard. The ice makers water line was not put together properly. So, these men proceed to put together the new refrigerator. There were issues with this one as well. After all of this they needed to deliver a third one. This refrigerator has a door that is unstable, and the ice maker isn't working. My mother called to complain since my father works a lot. She usually handles issues around the home. She spoke with Adam who is supposedly the Vice President of the company. He told my mother that she is a divorcee and he doesn't have to deal with her. My mother just called me so upset, She has never been so disrespected in her life. They brushed my parents off who have all their appliances through their company. My parents lost all of the food they had in their refrigerator throughout the month while having to deal with the refrigerator getting constantly switched out. They were very patient, and just wanted the problem to be fixed. Now they are stuck with a broken refrigerator. I'm so upset that my parents had to deal with this. It's unfortunate that a company can be so rude, and unprofessional to loyal customers. Again, my mother called to speak with Adam who told her he will not deal with her because she is a divorced woman. My mother is happily married for over 20 years. My mother and father are very upset. They have all their appliances through this company. NEVER AGAIN JETSONS!




Jetson TV & Appliance - Vero Beach

Electronics, Mattress Stores



Business operations may be affected due to COVID-19. Please contact the business directly to verify hours.

Most Recent Comments

  • May 2021

    We are still waiting for a replacement door for our LG fridge, the 4th one, since the end of March! All arrived damaged from shipping. The 3rd was scheduled for replacement last Thursday. No one even called or texted to say it would not happen. What's wrong folks? Disappointing.

  • January 2021

    Excellent service from store to install. I bought a dishwasher, washing machine and dryer on 1/21/2021 and had them all installed the NEXT day! The staff from the store salesman to the installation teams were top notch.

  • April 2020

    My husband Russ and I just received our new refrigerator. Ordering was easy , over the phone yesterday and it was delivered today by efficient, courteous men. They navigated a narrow door, assembled it gently and connected the water. They clearly are very good at their jobs. We highly recommend Jetson Appliances.

More Comments(76)

From Jetson TV & Appliance - Vero Beach

Jetson TV and Appliance was founded in 1974, in Fort Pierce, FL by the Jetson brothers.John and Scott, built the business putting their customers first. Jetson TV and Appliances are now the largest independently owned TV and appliance company on the Treasure Coast, with stores in Stuart, Port St. Lucie, St. Lucie West, Fort Pierce and Vero Beach. In addition to excellent customer service, Jetson TV and Appliance strives to offer the largest selection of products at the lowest prices. Jetson TV and Appliance has a huge inventory including names like Sonos, Sony and LG, along with Electrolux, Maytag, Samsung and Frigidaire. In addition to our vast array of products it is our commitment to service everything we sell.

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4 hours ago Jetson’s award winning service department’s 40 service/repair techs are continuously trained, updated and certified on new products and technology for all our brands including Bose, Frigidaire, LG, Maytag, Monster, Sharp, Sony, Toshiba, and many, many more.

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Jetson Support


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5 hours ago Our local service department and technicians are dedicated to you - the customer - and your satisfaction. Remember, we appreciate your business at Jetsons! 4145 S US 1 Ft. Pierce, FL 34994 (772) 335-7550

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7 hours ago If you need assistance in choosing your item, please contact us at [email protected] or toll-free 1-888-976-9904. Is my Jetson battery replaceable? Most Jetson devices come equipped with an internal battery that may be replaced by our authorized repair center.

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Phone: (562) 924-6457

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Warranty Policy Jetson

4 hours ago Where international service is available, Jetson may repair or replace Products and parts with comparable Product and parts that comply with local standards. If any term is held to be illegal or unenforceable, it shall be severed from this warranty and the legality or enforceability of the remaining terms shall not be affected.

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4 hours ago It's Mid-July and 3rd appliance, Bosch, still hasn't arrived. Now this isn't Jetson's fault. COVID effects in Germany have slowed everything wayyyyyy down. My issue is with the customer service we've received when we make polite and patient phone calls--these are not "Karen" calls--to get a status update.

Location: 2540 SE Federal Hwy Stuart, FL 34994

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4 hours ago Lori Elliott recommends Jetson TV & Appliance. October 5, 2020 ·. Thank you Jetsons for getting my refrigerator fixed so quickly. It broke on Friday and fixed by Monday morning. Special thank you to the tech who came out, he was very knowledgeable. Thank you John for such great customer service and being so helpful. 22.

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(772) 283-7551

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Frequently Asked Questions

How is jetson tv and appliance repair service?

Purchasing your appliance from Jetson TV & Appliance gives you access to our in-house repair center. Each member of our repair team undergoes continuous training in order to stay on the cutting edge of appliance repair service. We are a factory authorized repair center for virtually every appliance product we sell.

What do you need to know about jetson home service?

When you need help with setting up your home theater or mounting your new flatscreen TV, repairing a large home appliance, installing a new refrigerator, washer or dryer or fixing your air conditioning, Jetson has the experience to get the job done. Super service and repair done in a timely, professional fashion.

Can a jetson battery be replaced at home?

Most Jetson devices come equipped with an internal battery that may be replaced by our authorized repair center. Models with external batteries that can be replaced at home are available in our Spare Parts section for purchase. Please note that batteries are not covered in your one-year warranty.

Where can i get jetson service in florida?

With a fleet of vehicles on the road, Jetson’s committed service techs can be anywhere on the Treasure Coast ASAP - whether it’s St. Lucie West, Vero Beach, Fort Pierce, or Jensen Beach. In addition, Jetson’s has its own in-house parts department. That means your part could be available immediately.

The Jetsons Future of Technology 360p

Jetson Appliance & Electronics Experts

Reviews 23


Madeline Hincken

Betty, Jetsons should be ashamed of themselves for having such a horrible warranty company. We are still waiting for our $770 reimbursement check from New Leaf. We sent them the power cord and the serial number tag off the back of the TV. Brenda told me that when they received that, they (New Leaf) will issue us a check for $770. I called New Leaf last week and they said a check would be issued on Monday, February 8, 2016, and mailed to us. Were still waiting. Jetsons is not a reputable company as far as we are concerned. Not only should we get our check for $770, but we are now requesting a refund of the $159 fee we paid for the in-home warranty contract that we bought from Jetsons. Jetsons has violated that contract. As a representative of Jetsons, your company is treating us like we did something wrong. This is not good customer service. You know we have bought thousands of dollars worth of items from Jetsons in the past. We will no longer be customers in the future. Jetsons does not stand behind what they sell.


Josh Sollogub

My experience today was a disaster the minute i walked through the door starting with Manager Michael Fisher who promised a delivery to be present and failed to follow through with his guarantee policy. With no hesitation on trying to comply with what he guaranteed because of the run around he was giving me starting cursing in hostile demeanor. i wouldnt recommend there business due to the fact of the lack of professionalize and customer service they present to provide as a whole staff.


Sarah Freeman

Jetsons was amazing!! The staff was beyond professional and very helpful in assisting me pick out my appliances. The manager Michael Fisher was very patient and kind. He was very knowledgeable about each different brand they carry and had no problem taking the time out to answer all of my questions thoroughly. I would recommend Jetson TV and Appliance Centers to anyone who is looking for friendly, professional customer service and quality appliances!!!!!


katherine collaros

Purchased everything from Jetsons- fridge, washer, dryer, oven, dishwasher and microwave for a new home I was purchasing. Delivery time was spot on! The 2 gentlemen that delivered everything to my home was well mannered and had respect for keeping my house clean and being carful not to hit my walls that I had recently painted. Tried shopping the price but it was a waste of time, no one was even close to what Jetson offered.


Diana Ortiz

I never really write any reviews but I have to say that this Jetson had the worst customer service I have ever had in my life. The Assistant Manager Michael Fisher had the worst, nastiest attitude that a manager can have. I know I will never be returning to jetson ever again after this encounter with him. Corporate should be advised of this incident.


Tammy Zanetti

Worst company I have ever dealt with. Been out 5 times to fix the same issue, yet they are appliance experts. What a joke. They give me the run around and then tell me they have to call it in to a technical team to find our what is wrong or what part needs replaced- but remember they are appliance experts. Guess the joke is on anyone who uses them.


marla egers

Jetsons is the best!! If your looking for top noch appliances and amazing customer service, they are it. I have been a customer for 10+ years now and I HIGHLY RECOMMEND this company. Manager Michael Fisher is wonderful and his employees give personal attention to your needs. If you want an amazing customer experience, you must check them out!! :)


Courtney Gaiser

Refrigerator door was replaced because it had a scratch on the front of it- I called into management and spoke with Rick and Danny-- they took care of it immediately for me. Repair man showed up in the time frame that he said he was going to and everything got replaced in a timely manner. Jetsons is wonderful and I would recommend them to anyone.


Monika Tempestilli

I never write reviews. But I just had to write for Jetsons. I had a great experience with the staff - from the salesperson to the delivery person. From the time I walked into the store to the day I received my appliances. Everyone was very polite and helpful. They are my first and only stop for appliances and TVs.


Christine Vidal

Very happy with my experience with the psl us1 location. Eugene did an awesome job finding my husband and I a 4 piece kitchen appliance set that we love! He spent the time to price different sets with the upgrades that we wanted until we finally found the set that worked best with our budget and our personal style.


Billy Nelson

Thank You Jetson!!! My fridge died the other day so I did some research online & found one I liked at local chain but it couldnt be delivered for 3 days!!! I called Jetson & they found the same one, delivered it the next day & saved me $100!!! Wahoo!!! Delivery guys where super nice too which is always a plus.


Chris Campbell

Weve always shopped at Jetsons appliance in White City. Every appliance we have is from them! The really nice feature of their service is that they have the merchandise THERE in their warehouse! No waiting and no ordering!! Thanks Jetson! Always a pleasure doing business with you!


Rita Paglicco

We ordered a fridge on Thursday and it was delivered as promised on Friday. The delivery team was careful not to damage the walls taking away the old fridge and bringing in the new one. An excellent company with great prices and fast courteous service.


martha remey

Wow Josh I am impressed that a company with all those locations even cares what someone thinks of them. I would sure give him a call sounds like they do want to do the right thing for customers that is awesome.


Gary Schreck

Its December, and the young lady who answered the phone greeted me with "Merry Christmas!" That was soooo refreshing to hear! Ill choose Jetson over one of those "HH" stores any day!


Katherine Miller

Always very happy with there products and service in Fort Pierce. But not a fan of the Vero beach location.


Susan Persaud

Wide variety of new and used appliances of all kinds and air conditioners. Great service!!!


Nick Mahoney

Got a great deal from a knowledgeable sales professional. Fast friendly and no pressure


David Vogeley

They are crooks willing to take avantage of the disabled watch your back.


Charlene schreiber

Pretty good customer service and pretty good prices


Rob S.

Fast, courteous and competitive.


Chad Schrader

Always a pleasure to shop at.


John Tiffany

Great appliance store.


Appliance service jetsons

Family, friends remember John Jetson, 71, owner, co-founder of Treasure Coast appliance chain

VERO BEACH — John Thofner Jetson, owner and co-founder of Jetson's TV & Appliance died Sunday at 71. 

"He was truly a great man," said Jetson's son, Trey Thofner, 47. "There’s never going to be another one like him."

Jetson was at his home in Vero Beach with family members when he died at 3 p.m. Sunday, Thofner said.

"We were all there," he said. "He went peacefully."

Susan Harris, Jetson’s community liaison, said a memorial service will be held Saturday at Westside Church, 3361 South Jenkins Road, in Fort Pierce. 

A visitation will be 11 a.m. to 1 p.m., followed by a one-hour celebration of life service, she said.

'Force of nature'

In addition to his decades of business success, Jetson was an avid fisher and an art collector who held annual shows with paintings from storied Black artists — the Florida Highwaymen.

Harris called her longtime boss a one-of-a-kind “force of nature.”

“Anything for the community; his heart was for his fellow vets, he was right there,” Harris said Tuesday. “He cared about our country … he believed in his country.”

She recalled once Jetson arranging to get a new police dog for the St. Lucie County Sheriff’s Office after the agency lost one of theirs.

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“That is how he was,” she said. “He cared about everything that made the United States the United States.”

Jetson was a 24-year-old Air Force veteran who had served in Vietnam when he moved to Vero Beach and opened the store with his brother Scott, who died at 41.

Being a Vietnam vet moved him to a lifetime of seeking to help fellow soldiers, Harris said, which included annual celebrations on Veterans Day.

Jetson served as a forward air controller with the U.S. Air Force from 1968 to 1970 at Phan Rang Air Base in Vietnam, going in on Christmas Day 1968, according to TCPalm reports.   

John Jetson served in Vietnam for 17 months.

He served two tours of duty, finishing the second tour on May 23, 1970.

Seeing how poorly Vietnam vets were treated returning home shaped his commitment to fellow vets, Stuart lawyer Mike Crary said, whose Crary Buchanan law firm in 2015 started partnering with Jetson’s for their annual 9/11 Memorial Blood Drive.

“John was very into veterans' matters so it was a nice fit between the 9/11 blood drive and honoring veterans,” Crary said.

He credited Jetson for helping to change the story to recognize Vietnam veterans as unsung heroes who society too long failed to honor.

John Jetson served in Vietnam in 1969. Here he is with a  F-100 jet  in the background and the FAC U (Forward Air Control University) sign.  The forward air controller's expertise as an air strike controller  made him an intelligence source, munitions expert, communication specialist, and above all, the on-scene commander of the strike forces and the start of any subsequent combat search and rescue, if necessary.

“John did a fabulous job of helping to get the story right,” he said, “that the veterans were the heroes.”

Art collection

Jetson likely was as well known for his collection of Florida Highwaymen paintings as for his business acumen.

John Jetson and Doretha Hair present paintings to winners at a past Highwaymen Art Show.

He owned upwards of 150 paintings by the Highwaymen, a group of 26 Black artists from Fort Pierce and Vero Beach who, beginning in the mid- to late 1950s, painted vivid Florida scenes and peddled them from the trunks of their cars.

"(He) always supported the Highwaymen from the very beginning," Thofner said. "If they needed a washer and dryer, they traded a painting for a set of laundry."

Jetson’s regularly held tributes to the Highwaymen artists.

In July 2016, nine original Highwaymen artists attended the store's fifth annual Highwaymen Art Show, which was also a tribute to one of the original Highwaymen artists, the late Livingston “Castro” Roberts, TCPalm reported. 

Company success

Jetson’s health had declined in recent years, Thofner said, but his father never left the business.

In a 2014 TCPalm report on the local appliance chain's 40th anniversary, Jetson commented on retirement.

"People ask me, when are you going to retire — never," he said then. "I love the appliance business; I love my job."

Jetson "was actively involved in the business up until the day he died," Thofner said.

Jetson knew the inventory, the number of deliveries and how many trucks were out on the roads from the chain of stores between Vero Beach and Stuart.

John Jetson and Mike Crary get ready to kickoff the 2015 9/11 Memorial Blood Drive.

The business, he said, "defined him."

"It was who he was."

Thofner, now president and owner of Jetson's, said it was recently listed once more among retail trade publication Twice Magazine's list of the largest appliance dealers in the country.

That’s a long way from two brothers who Thofner said started the business “to make enough money to buy a boat and go fishing every weekend.”

Several of Jetson's family members continue to work at the appliance chain along with Thofner including his sister and some nephews.

More:John Jetson obituary

Bob Brunjes, one of Jetson’s frequent fishing buddies and the former publisher of TCPalm and Treasure Coast Newspapers, said “to know Johnny was to love him.”

“I just have a lot of great memories of Johnny and of course, I’ve got his entire family in my thoughts and prayers,” said Brunjes, who retired in 2017. “He’s definitely going to be missed, no doubt.”

Jetson, he said, was a “great human being who had such a big heart.”

“He was one of the most generous, giving guys that there was,” he said.

Brunjes recalled lots of boating trips to the Bahamas with Jetson and friends to dive for lobsters and “fish until it hurt.”

“I remember eating stone crabs until we could barely breathe,” he said. “He loved to take people over there and entertain and he was such a gracious host.”

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Before one trip, Jetson — who loved to fish but would not eat fish — asked Brunjes to bring him 10 pounds of garlic baloney.

Bob Brunjes

“We’d eat this fresh catch and he’d eat garlic baloney,” he said. “We had a lot of grins and giggles together, that’s what he’d call it.”

As his health continued to decline, Thofner said Jetson fought harder to stay active and kept up his favorite pastime.

"He was in the Bahamas this past summer," he said. "You can't keep him down."

'Genuine warmth'

Thofner described his father as someone who "wanted to know everybody, and said anyone who met him remembered it.

"It's who he was naturally — just gifted," Thofner said. "That’s how he built (the business)."

Crary likely would agree.

“I think anybody who studied the way he lived his life and the way he pursued business and interests would undeniably agree the man had a tremendous amount of drive and enthusiasm and energy and that carried him far in life,” he said.

Crary, though, said he’ll remember Jetson for something exceedingly rare.

“He had a genuine warmth to him,” Crary said. “If he was talking like you, it’s like you were the only person in the room. He didn’t have this sort of ‘I’m all that.’ He had a very charming quality about him.”

Corey Arwood and Melissa E. Holsman are news reporters for TCPalm and Treasure Coast Newspapers. Follow Corey on Twitter @coreyarwood, or reach him by phone at 772-978-2246. Follow Melissa @MHolsman on Twitter.

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